garden, in rows, with plants, and people

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Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

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At the heart of every product lies a unique story, driven by our passion for quality and innovation. Each item enhances your everyday life and sparks joy.

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Frequently asked questions

What is the return policy?


We follow Australian Consumer Law.

Faulty or incorrect items can be refunded or replaced.

Change-of-mind returns are only accepted on non-perishable, non-plant items within 30 days.

Plants, produce, and sale items can’t be returned unless faulty. For help, email

greenthumb@greenthumbproduce.com.au.

Are any purchases final sale?


Yes.

Living plants, seedlings, fresh produce, clearance items, and marked sale items are final sale.

They cannot be returned unless they are faulty or not as described under Australian Consumer Law.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?


Our fresh produce and nursery plants are grown locally in Australia. Selected gardening supplies and accessories are sourced from trusted Australian suppliers, with some specialty items imported from international partners.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order.

The shipping price is always calculated at checkout.

You will always know the shipping price before you purchase.